Free
Start a conversation.
$0 / month
Free. No subscription charge.
Start free- 1 GPT Dot · 1 website
- 1,000 messages / year
- 50 MB of attachments
- Full DotDesk branding
- DotDesk promotional popups
Free to start.Room to grow.
Your dot. Your site. Your whole team.
Basic
One dot. Your whole team.
$2.08 / month
$25 billed upfront each year
Get Basic- 1 GPT Dot · 1 website
- 10,000 messages / year
- 1 GB of attachments
- No DotDesk branding
Pro
Your dots. Your brand.
$20.83 / month
$250 billed upfront each year
Get Pro- Unlimited GPT Dots · 5 websites included
- 1,000,000 messages / year
- 100 GB of attachments
- No DotDesk branding
- Fully customizable
Every plan includes website chat, a shared inbox and unlimited seats · $0.
Allowances are shared across your websites and dots. Messages renew yearly. Extras are billed monthly. Plans and branding controls are being prepared for launch; billing is not active. ChatGPT access is separate.
A little. Or a lot.
See your yearly total.
Your allowance comes first.
1100
Basic includes 1 website. Choose Pro for more websites.
010,000,000
Customer messages + Dot or teammate replies.
Pooled across your chats. The allowance renews yearly.
GB
0 GB1000 GB
Amount stored throughout the year. Extra storage is prorated by time used.
Unlimited seats$0
10,000 messages per year + 1 GB of attachments included. Allowances are shared across all websites and dots, including extra websites.
Typing, read receipts, system notices and duplicate delivery retries aren’t billable messages. Attachment-only sends count once.
Basic
Estimate$2.08 / month
$25.00 billed upfront each year
- Extra messages10,000 included / year · 0 extra
- $0.00
- Extra attachments1 GB included · 0 extra
- $0.00
- Extra websites1 included · 0 extra
- $0.00
- Unlimited seats
- $0.00
Estimated yearly total$25.00
$2.08 monthly equivalent. $25.00 subscription upfront + $0.00 estimated annual extras. USD, before tax.
Extra messages: $9.00 per 10,000, billed by exact count. Extra storage: $1.00/GB/year, prorated by time stored.
Get BasicOverages are billed monthly. Plans and branding controls are being prepared for launch; billing is not active. ChatGPT access is separate.
Move a slider.See the difference.
A shared workload.
Different billing rules.
Compare using .10,000 messages / year ≈ 42 conversations / month. Traffic is spread evenly across the year. Assumes every conversation is an AI outcome.
Free Help Desk + Lyro AI
—/ month
Attachment storage isn’t priced here. 10 seats; 50 human conversations included.
Essential + Fin
—/ month
Attachment storage isn’t priced here. One full seat.
Suite Team + AI
—/ month
Attachment storage isn’t priced here. One agent; 5 resolutions included.
How we compare
These are plan + AI estimates, not equivalent feature bundles. Tidio bills AI conversations in quota tiers. Intercom bills qualifying Fin outcomes. Zendesk bills successful automated resolutions. Human-only chats may cost less. DotDesk counts messages. The selected average converts your annual message count to an illustrative monthly conversation count; it does not predict successful AI outcomes.
Competitor totals exclude any storage upgrades, tax, discounts, optional add-ons, and channel charges. Storage sliders mirror your requirement; they do not invent a competitor storage fee. Above Tidio’s published self-serve quota, a custom quote is required.
DotDesk’s ChatGPT subscription is separate. Proposed billing is not active. Competitor rates checked October 19, 2026; Tidio quota-tier snapshot from October 17.