Free
Start a conversation.
$0 / month
Free. No subscription charge.
Start free- 1 GPT Dot · 1 website
- 1,000 messages / year
- 50 MB of attachments
- Full DotDesk branding
- DotDesk promotional popups
Free to start.Room to grow.
Your dot. Your site. Your whole team.
Basic
One dot. Your whole team.
$2.08 / month
$25 billed upfront each year
Get Basic- 1 GPT Dot · 1 website
- 10,000 messages / year
- 1 GB of attachments
- No DotDesk branding
Pro
Your dots. Your brand.
$20.83 / month
$250 billed upfront each year
Get Pro- Unlimited GPT Dots · 5 websites included
- 1,000,000 messages / year
- 100 GB of attachments
- No DotDesk branding
- Fully customizable
Every plan includes website chat, a shared inbox and unlimited seats · $0.
Allowances are shared across your websites and dots. Messages renew yearly. Extras are billed monthly. Plans and branding controls are being prepared for launch; billing is not active. ChatGPT access is separate.
A little. Or a lot.
See your yearly total.
Your allowance comes first.
1100
Free includes 1 website. Choose Pro for more websites.
010,000,000
Customer messages + Dot or teammate replies.
Pooled across your chats. The allowance renews yearly.
GB
0 GB1000 GB
Amount stored throughout the year. Extra storage is prorated by time used.
Unlimited seats$0
1,000 messages per year + 50 MB of attachments included. Allowances are shared across all websites and dots, including extra websites.
Typing, read receipts, system notices and duplicate delivery retries aren’t billable messages. Attachment-only sends count once.
Free
Estimate$0.00 / month
Free. No subscription charge.
- Extra messages1,000 included / year · 0 extra
- $0.00
- Extra attachments50 MB included · 0 extra
- $0.00
- Extra websites1 included · 0 extra
- $0.00
- Unlimited seats
- $0.00
Estimated yearly total$0.00
$0.00 monthly equivalent. No charge within your allowance. USD, before tax.
Upgrade to Basic or Pro when you need more.
Start freeOverages are billed monthly. Plans and branding controls are being prepared for launch; billing is not active. ChatGPT access is separate.
Move a slider.See the difference.
A shared workload.
Different billing rules.
Compare using .10,000 messages / year ≈ 42 conversations / month. Traffic is spread evenly across the year. Assumes every conversation is an AI outcome.
Free Help Desk + Lyro AI
—/ month
Attachment storage isn’t priced here. 10 seats; 50 human conversations included.
Essential + Fin
—/ month
Attachment storage isn’t priced here. One full seat.
Suite Team + AI
—/ month
Attachment storage isn’t priced here. One agent; 5 resolutions included.
How we compare
These are plan + AI estimates, not equivalent feature bundles. Tidio bills AI conversations in quota tiers. Intercom bills qualifying Fin outcomes. Zendesk bills successful automated resolutions. Human-only chats may cost less. DotDesk counts messages. The selected average converts your annual message count to an illustrative monthly conversation count; it does not predict successful AI outcomes.
Competitor totals exclude any storage upgrades, tax, discounts, optional add-ons, and channel charges. Storage sliders mirror your requirement; they do not invent a competitor storage fee. Above Tidio’s published self-serve quota, a custom quote is required.
DotDesk’s ChatGPT subscription is separate. Proposed billing is not active. Competitor rates checked October 19, 2026; Tidio quota-tier snapshot from October 17.